The employees at Raytheon's Integrated Air Defense Center in Andover, Massachusetts began their continuous improvement journey in 2003. Filmed in 2008, after years of waste identification and elimination throughout the organization, the video highlights many diverse examples of continuous improvement that have been implemented through the cohesive efforts of the Raytheon workforce. Raytheon IADC has consistently improved quality and productivity throughout its processes and in recognition of their efforts, the Integrated Air Defense Center was awarded a 2008 Shingo Prize Silver Medallion for Operational Excellence.
Please note: DVDs are not returnable. Also, delivery on this video (depending on shipping location) is between 4 to 10 business days.